Hotel information

Info on arrival and departure, payment options and more interesting facts.

Arrival and departure
On the day of departure, we make the room available to you until 11 am,
however, please understand that the room cannot be occupied before 3 pm as a rule.

Reduction for overnight stay with breakfast € 15 per person per day.

The vital luxury board, and the use of all spa facilities, starts on the day of arrival at 1 pm, and ends on the day of departure at 11 am.
No compensation will be provided for services which are not used. If you are arriving later than 8 pm, please send us a short message. We ask for your understanding of the fact that it is possible to book room categories, but not specific rooms or floors.

Reserv ations
Your reservation becomes binding, on receipt of the required deposit per room/suite, via transfer receipt or direct charge to your credit card.

Paying the hotel bill
Cash, EC Card and the following credit cards: VISA, EURO-MASTER-CARD.
We recommend paying in cash or by EC card

Bank details
Raiffeisenbank A 6780 Schruns, sort code: 37468, acc. no.: 417428
IBAN: AT683746800000417428 BIC: RVVGAT2B468
For our Swiss guests:
Pay in SFr to our Swiss bank account, without foreign transfer costs: St.Galler Kantonalbank ACC. no. 23 55 348.277-06,
IBAN: CH11 0078 1235 5348 27706, SWIFT: KBSGCH22, BC: 78123

The Austrian hotel contractual conditions apply.

*Hotel cancellation Plus. Covers all cancellation costs in the case of accident, illness, death of insured party or their family members before starting the holiday, and/or during the stay.
Take out cancellation insurance for your own peace of mind.
You can book our *Hotel cancellation plus insurance at the same time as your reservation!

Feasts - banquet - themed buffets
Weddings, birthdays...we would be pleased to arrange everything for you in our cloister room, in the foyer or in the banquet hall.

Conferences / seminars
We make your conference, company party, meeting or seminar an unforgettable, successful experience. Individually designed spaces for up to 200 participants.

No pets allowed, no exceptions

We are a no smoking hotel.

Giving is a pleasure
A special gift idea for your loved ones. Give the gift of the greatest holiday enjoyment!

We look forward to your visit!
With the appearance of this price list, all preceding ones lose their validity!
Subject to price changes, printing errors and mistakes, and changes to offers.